Bulk carriers berthed at a Queensland coal export terminal
Independent coal logistics, since 1999

Coal moves because people make good decisions

TransCoal plans, tracks and manages your coal supply chain end to end, pit to buyer, twenty-four hours a day. Not because of the technology. Because of the people running it.

24/7 shipment monitoring, every corridor
1999 Coordinating shared coal supply chains since
24/7 Shipment planning and tracking, every day
26+ Years working exclusively in coal logistics
Independent Motivated only to make your supply chain work better
TransCoal team reviewing shipment plans at the Brisbane office
Where the value actually comes from

It's about people, technology just helps them see further

We use technology to bring production, haulage, stockpile and port data into one place. But data doesn't make the call on a missed berthing window or a quality dispute. Our people do.

TransCoal invests in experienced people, gives them the full picture, and lets them take personal ownership of every shipment. That's the part that's hard to copy.

Meet the team
From first call to cargo delivered

How a shipment moves through TransCoal

A simplified view of the corridor we manage for you, master-planned months ahead and adjusted in real time as conditions change.

  1. 01

    Enquiry & diagnostic

    You tell us the shape of your operation. We look at where the supply chain is losing time and money.

  2. 02

    Master planning

    We build the shipment plan three to five months out, coordinated across every provider in the chain.

  3. 03

    24/7 execution

    Production, haulage, stockpile and port loading are tracked and adjusted around the clock.

  4. 04

    Quality & compliance

    Laboratory interface and quality management keep every shipment on specification.

  5. 05

    Delivery & settlement

    Cargo is loaded, laytime is settled through DesDem, and the numbers are reconciled.

What we manage

One partnership across the entire chain

Aerial view of the RG Tanna Coal Terminal stockpiles at the Port of Gladstone Photo courtesy of Gladstone Ports Corporation
Pit to port

Every tonne accounted for, from the mine out

Production planning, wash-plant scheduling, ROM and product stockpiles, rail haulage and train loading, all managed as one continuous line of sight rather than separate handoffs.

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Coal being loaded into the hold of a bulk carrier at berth
Port and vessel

Ships loaded on time, specification met

Port stockpile allocation, ship scheduling and loading management, with quality control checked against contract specification at every step.

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Bulk carrier alongside a coal ship loader at an Australian export jetty
Despatch and demurrage

Laytime handled by specialists

Complete laytime management and analysis through our wholly owned subsidiary, DesDem International Services, plus neutral mediation when demurrage claims need it.

Visit DesDem →
Since 1999

Started by one person who thought coal logistics could be done better

Faith Dempsey founded TransCoal to give coal producers an independent partner, motivated only by making the shared supply chain work better for everyone in it.

Read Faith's story →

Independence

Solely motivated to make shared supply chains run better.

Specialisation

Logistics is all we do, so we want to do it really well.

Collaboration

The mechanisms for people to make each other successful.

TransCoal provides highly effective logistic solutions, managing the supply chain from pit to port, ensuring our requirements are satisfied efficiently and economically. Their 24/7 service is carried out professionally and with a high degree of confidentiality, consistently delivering positive outcomes.

Coal producer, TransCoal client

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Contact TransCoal about your logistics requirements

We love discussing logistics challenges. A diagnostic look at your coal supply chain could be very valuable.